🔐 Privacy Policy

Effective Date: 01 August 2025

This Privacy Policy explains how hdhmr.in (“Website”, “we”, “our”, “us”) collects, uses, stores, shares, sells, and protects personal data in connection with this platform.

hdhmr.in is owned and operated by Supreme Leader Private Limited, having its principal place of business in Bengaluru, Karnataka, India, which acts as the Data Fiduciary under applicable data protection laws, including the Digital Personal Data Protection Act, 2023 (DPDPA).

By accessing or using hdhmr.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

1. Scope & Business Model

This Privacy Policy applies solely to hdhmr.in.

hdhmr.in operates as an independent plywood and wood-materials price discovery, branding, and lead-generation platform. We are not manufacturers, sellers, distributors, or service providers of plywood, boards, MDF, HDHMR, laminates, or related products.

Our role is limited to:

• Providing informational price discovery

• Offering digital branding and promotional visibility for suppliers and brands

• Generating and commercially distributing user inquiries to third-party providers

All pricing, availability, fulfillment, warranties, delivery, installation, and after-sales services are handled exclusively by third-party suppliers.

2. Information We Collect

2.1 Personal Information You Provide

When you submit forms or interact with hdhmr.in, you may voluntarily provide:

• Full name

• Email address

• Mobile number

• City, state, and location details

• Product inquiry or requirement details

• Uploaded quotation documents or files

• Business details (for supplier or dealer listings)

• Any other information you choose to submit

We do not intentionally collect sensitive personal data unless explicitly provided by you.

2.2 Automatically Collected Information

When you access the Website, we may automatically collect:

• IP address

• Device type, browser type, and operating system

• Pages viewed, time spent, scroll and click behavior

• Referrer URLs

• Cookie identifiers and analytics data

• Approximate city-level location derived from IP address

2.3 Optional / User-Generated Information

Including:

• Reviews, ratings, and comments

• Survey responses

• Feedback submissions

• Communication preferences

3. Purpose of Data Processing

We process personal data for the following purposes:

• Displaying plywood and related material price information

• Publishing digital branding, promotional visibility, and listings for suppliers and brands

• Responding to user inquiries and quotation requests

• Commercial lead generation and distribution

• Sharing or selling inquiry data to third-party partners

• Website analytics, performance optimization, and security

• Marketing and promotional communication (where permitted)

• Compliance with legal and regulatory obligations

4. Lawful Basis for Processing

We process personal data only where legally permitted, including on the basis of:

• Voluntary submission and deemed consent by the user

• Contractual or pre-contractual necessity, including responding to inquiries, quote requests, or submissions

• Legitimate business interests, such as platform operations, analytics, security, fraud prevention, lead management, and business development

• Legal and regulatory obligations

By voluntarily submitting personal data on hdhmr.in, users acknowledge, understand, and agree that such submission constitutes deemed and informed consent for the collection, use, processing, storage, sharing, disclosure, and commercial use of their personal data for all purposes reasonably connected with the Website’s disclosed business model, as described in this Privacy Policy.

No separate or additional consent is required after submission.

5. Commercial Data Sharing & Sale (Important Disclosure)

Personal data submitted through hdhmr.in (including name, phone number, email address, city, and product interest) may be commercially shared, disclosed, licensed, or sold to third-party entities, including but not limited to:

• Plywood and board manufacturers

• Brands and distributors

• Dealers, suppliers, and channel partners

• Advertising, marketing, and business partners

Such sharing or sale is undertaken for purposes that include, but are not limited to:

• Lead generation and business development

• Enabling third parties to contact users directly

• Providing quotations, availability, pricing, or related product and service information

• Promotional, branding, and commercial communication

By voluntarily submitting personal data on hdhmr.in, users acknowledge and agree that their information may be used, shared, or commercially distributed to third parties as an integral part of hdhmr.in’s business operations, in accordance with this Privacy Policy.

No separate or additional consent is required after submission.

6. Third-Party Responsibility Disclaimer

hdhmr.in does not control and is not responsible for:

• Third-party communications

• Product quality, pricing, or availability

• Delivery, warranties, installation, or after-sales services

• Representations or commitments made by third parties

Any engagement, transaction, or agreement between users and third-party providers is solely between those parties.

7. Technology & Infrastructure Partners

We may share limited data with trusted service providers supporting our platform, including:

• Cloud hosting and storage providers

• Web and server infrastructure vendors

• Email and notification services

• Analytics and advertising platforms (e.g., Google Analytics, Meta Pixel)

• IT and security service providers

All such partners operate under confidentiality and data-processing obligations.

8. Cookies & Tracking Technologies

hdhmr.in uses cookies and similar technologies to:

• Analyze site usage and performance

• Improve navigation and content relevance

• Remember user preferences

• Support security and fraud prevention

• Enable advertising and remarketing

You may disable cookies through browser settings. Some features may not function properly if cookies are blocked.

At present, we do not respond to “Do Not Track” (DNT) signals.

9. Cross-Border Data Transfers

Certain service providers may process data on servers located outside India.
Where such transfers occur, we apply appropriate contractual and technical safeguards in accordance with applicable law.

10. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including lead generation, platform operations, analytics, legal compliance, and dispute resolution.

Indicative retention periods may include:

• User inquiries and contact data: typically up to 24 months

• Supplier or dealer listings: for the duration of the listing and a reasonable period thereafter

• Analytics and system logs: retained for operational and security purposes, and aggregated or anonymized where feasible

• Legal or compliance-related data: retained as required by applicable law

Retention periods are periodically reviewed, and personal data is securely deleted or anonymized when it is no longer required for legitimate business or legal purposes.

11. Data Security & Breach Response

We implement reasonable industry-standard safeguards to protect personal data, including:

• SSL/TLS encryption

• Secure cloud infrastructure

• Access controls

• Periodic security reviews

In the event of a personal data breach, we will:

• Assess the nature and impact of the incident

• Take prompt mitigation and remedial measures

• Notify relevant authorities where required by applicable law

• Notify affected users where legally required or where we determine that such notification is appropriate based on the risk of harm

12. User Rights (DPDPA)

Users may request to:

• Access their personal data

• Correct inaccurate or outdated information

• Request deletion or anonymization of personal data where such data is no longer required for legal, contractual, or legitimate business purposes

• Withdraw consent for marketing communications

• Understand how their personal data is processed

Requests may require identity verification and will be processed in accordance with applicable law.

13. Children’s Privacy

hdhmr.in is intended for general commercial and informational use.
We do not knowingly collect personal data from children under 18 years of age.
If such data is identified, it will be deleted upon notification.

14. Trademark & Non-Affiliation Disclaimer

All product names, trademarks, brand names, and service marks referenced on hdhmr.in are the property of their respective owners.

Their use is strictly descriptive and informational and does not imply affiliation, endorsement, authorization, or partnership unless explicitly stated.

hdhmr.in acts as an independent intermediary platform.

15. Grievance Redressal & Data Protection Contact

In accordance with the Digital Personal Data Protection Act, 2023, users may contact us for:

• Privacy-related questions

• Data access, correction, or deletion requests

• Withdrawal of consent

• Grievance or complaint resolution

Contact Email (Grievance & Privacy):
📧 [email protected]

We will acknowledge and make reasonable efforts to resolve grievances within 30 days.

16. Governing Law & Jurisdiction

This Privacy Policy shall be governed by the laws of India.
All disputes arising out of or relating to this Policy or the use of hdhmr.in shall be subject to the exclusive jurisdiction of the competent courts located in Bengaluru, Karnataka.

17. Policy Updates

We may update this Privacy Policy periodically.
Changes will be posted on this page with a revised “Effective Date.”
Continued use of hdhmr.in constitutes acceptance of the updated Policy.

18. Contact Information

For all privacy, data protection, or general inquiries:

📧 Email: [email protected]