🔐 Privacy Policy

Effective Date: 01 August 2025

This Privacy Policy explains how HDHMR.in (“we”, “our”, “us”) collects, uses, stores, shares, and protects your personal data. We comply with applicable Indian laws, including the Digital Personal Data Protection Act (DPDPA), 2023, and follow global best practices aligned with GDPR principles.

By using HDHMR.in, you consent to the data practices described below.

1. Information We Collect

1.1 Personal Information You Provide

When you interact with us or submit forms, you may provide:

• Full name

• Email address

• Mobile number

• City, state, and location details

• Uploaded quotation documents or files

• Business details (if submitting supplier/dealer listing data)

• Any other information voluntarily provided

We do not collect sensitive personal data unless explicitly submitted by you.

1.2 Automatically Collected Information

When you access our website, we may automatically collect:

• IP address

• Device type, browser type, operating system

• Pages viewed, time spent, scroll and click behaviour

• Referrer URLs

• Cookie identifiers and analytics data

• Approximate city-level location based on IP

This helps us improve security, performance, and user experience.

1.3 Optional / User-Generated Information

Including:

• Reviews, ratings, comments

• Survey responses

• Communication preferences

• Data submitted through feedback or inquiry forms

2. How We Use Your Information

We use your data to:

• Display HDHMR and related material price information

• Publish digital branding and visibility listings for suppliers (if applicable)

• Respond to user queries and support requests

• Process supplier/dealer listing submissions

• Maintain website performance, security, and operations

• Improve user experience and optimize content

• Send newsletters or promotional messages (only if you opt-in)

• Comply with legal and regulatory requirements

We do not sell personal data to unrelated third parties.

3. How We Share Your Information

We may share your data under the following categories:

3.1 Technology & Infrastructure Partners

With service providers supporting our platform, such as:

• Cloud hosting providers

• Web and server infrastructure vendors

• Email and notification services

• Analytics providers (e.g., Google Analytics, Meta Pixel)

• IT, support, and security service partners

All third-party partners operate under confidentiality obligations and data processing agreements.

3.2 Supplier / Dealer Listings

If you submit a supplier/dealer listing, the information you provide for publication (e.g., business name, city, phone number, images) may be publicly displayed on HDHMR.in.

We do not share personal consumer data with suppliers.

3.3 Legal & Compliance

We may disclose information as required by:

• Law enforcement agencies

• Government authorities

• Regulatory bodies

• Court orders or legal proceedings

Only the minimum data legally required will be shared.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site usage and performance

• Improve content and navigation

• Remember user preferences

• Support security and fraud prevention

• Facilitate advertising and retargeting campaigns

You may disable cookies via browser settings.
Some website features may not function fully when cookies are blocked.

We currently do not respond to “Do Not Track” signals.

5. Data Retention & Security

5.1 Data Retention

We retain personal data only for as long as necessary to:

• Provide requested services

• Comply with legal or regulatory obligations

• Maintain analytics and operational logs

Data no longer needed is securely deleted or anonymized.

5.2 Security Measures

We employ:

• SSL/TLS encryption

• Secure cloud infrastructure

• Encrypted file storage (where applicable)

• Internal access controls

• Regular security audits

Although we follow industry best practices, no online system is completely secure.
Please avoid uploading unnecessary sensitive information.

5.3 Data Breach Protocol

In case of a data breach:

• Affected users will be notified

• Relevant authorities will be informed (as per DPDPA)

• Immediate mitigation actions will be taken

6. Your Rights (Under DPDPA)

You may request to:

• Access your personal data

• Correct inaccurate information

• Delete or anonymize your data

• Withdraw consent for marketing communications

• Know how your data is being processed

To exercise these rights, contact: [email protected]

We may require identity verification for security purposes.

7. Children’s Privacy

• Our website is intended for informational and commercial use.

• Users under 18 must use the platform with parental/guardian guidance.

• We do not knowingly collect personal data from children under 13.

If such information is inadvertently submitted, please contact us for deletion.

8. Third-Party Links

HDHMR.in may include links to external websites.
We are not responsible for:

• Their content

• Privacy practices

• Data handling policies

Users should review third-party privacy policies before use.

9. Trademark & Affiliation Disclaimer

HDHMR.in is not affiliated with, endorsed by, or sponsored by any manufacturer, brand, supplier, or distributor of HDHMR or engineered wood products.

All product names and references are descriptive and used solely for informational purposes.

10. Policy Updates

We may update this Privacy Policy periodically.
Any changes will be posted on this page with a new “Effective Date.”
Continued use of the website means you accept the updated Policy.

11. Contact Us

For privacy questions, concerns, or data requests, contact:

📧 Email: [email protected]

By using HDHMR.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.